MATC Faculty Blackboard Support - Support Tutorials Home

Student Support

Test Your Browser

Printing from Blackboard

Teaching and Learning Technology Newsletter

News & Alerts

Blackboard Support Forms

Instructor Withdraw Forms

Blackboard Support Tutorials

Getting Started

Tech Requirements
Technology Requirements
Student Guide to Using Bb Student App on Mobile Device
Faculty Guide to Blackboard Instructor App

Communication Tools

Announcement
Creating Blackboard Announcements
Calendar
Calendar Tool
Faculty Contacts
Instructor Contact Tool
Message & Email
Sending Internal Messages in Blackboard
Using the Email Tool
Sending Email Notifications through the Grade Center

Collaborate Ultra
Faculty Quick Start Guide to Collaborate Ultra
Help for Moderators
Participant FAQs
Task Management
Tasks Tool

Wikis, Blogs, & Journals
Create a Wiki
Create a Blog
Create a Journal
Discussion Board
Setting Up the Discussion Board
Grading Forum Participation
Grading Threads
Enabling Post Tagging
Subscribing to Forums
Working with Collections (Printing, Filtering)

Creating & Managing Content

Organize & Build Content
Using a Course Structure Template
Creating Content Area Links
Creating Content Area Folders
Creating Learning Modules
Understanding & Using the Home Page
Creating Mobile-Friendly Course Content
Add Files and Links
Creating an Item (i.e. Uploading a Syllabus)
Creating a File Download Link
Creating Accessible Documents
Adding Links to Websites in Content Areas/Folders
Sharing Files from Dropbox

Tool Management
Adding Tool Links to Course Menu
Change Tool Availability
Hiding Tools from Course Menu
Tools
Achievements
Announcement
Attendance
Collaborate Ultra
Blog
Calendar
Course Messages
Contacts
Date Management
Discussion Board
Email
Journals
My Grades
Wiki

Add Video
Films on Demand Videos
YouTube Videos
Best Practices in Captioning Video Content
Utilities & Reports
Adaptive Release
Enabling Tracking and Statistics
Enabling Review Status
Running Course Activity and Grade Reports

Publisher Building Block Resources

McGraw Hill Connect
Connect Instructor Training Resources
McGraw Hill Technical Support
Cengage Learning
Getting Started with Cengage MindTap
WebAssign Support
Cengage Learning Technical Support

Pearson
Instructor Support by Pearson Product
Pearson Technical Support
WileyPlus
WileyPlus Technical Support
Macmillan LaunchPad
Macmillan Technical Support
Instructor Quick-Start Guide to MacMillan LaunchPad

Groups

Adding Group Links to Content Areas

Dynamic Assignments

Plagiarism Tools (SafeAssign)
Instructor Guide to SafeAssign
How Students Submit a SafeAssignment

Tests, Surveys, & Question Pools

Creating Tests

Do not copy text from MS Word directly into Blackboard tests. See Known Issue for details.
Creating a Test
Test Creating Tips
Faculty Guide to Mobile Tests
Adding Extra Credit Questions
Exporting a Blackboard Test File
Importing a Blackboard Test File
Working with Question Pools
Create a Question Pool
Creating a Question Pool from a Word Document
Uploading Questions in Bulk from Tab Delimited Excel File
Create Pool from an Existing Test
Create Test from a Question Pool
Creating a Test from another Test
Create Random Block Test from Question Pool
Exporting a Pool File
Importing a Pool File

Test Taking & Results
Making a Test Available to Students
Test-taking Best Practices
Viewing Test Results
Running an Item Analysis on a Test
Editing Tests with Auto-Regrade
Reviewing a Student's Test Access Log
Ignore a Test Attempt
Clear a Test Attempt
Creating Surveys
Blackboard Surveys (Create, Deploy, View Results)
Printing Course Evaluation Survey Results

Respondus Lockdown Browser

Protecting Your Test

Respondus Lockdown Browser is meant to be used in proctored classroom environments only.
Discouraging Cheating in Online Tests
Instructor Guide to Using Respondus Lockdown Browser
Understanding Respondus LockDown Browser Maintenance & Updates

Resources for Students
"Student Edition" of Lockdown Browser
Installation Guide
Trouble-shooting Tips
Respondus Help Center

Grade Center Management

Add Grades
Adding Grades
Adding Feedback Comments to a Grade
Modifying Grades
Preventing Miscalculations
Drop Lowest Grade
Grading Rubrics
Interactive Grading Rubrics
Exporting & Importing Bb Rubrics
Downloading Files
Download the Grade Center as Excel File
Working Offline with the Grade Center
Download Student Assignment Files

Calculated Columns
Creating Calculated Columns
Understanding the Difference Between Total and Weighted Total
Weighting Grades by Column or Category
Calculation Explained
Monitoring Grades
Retention Center & Grade Alerts
Grade Reports
Sending Email Notifications through the Grade Center
Submitting Final Grades from Blackboard to INFOnline
Turning on the ILP Tool
Configuring a Final Grade Column
First Time Guide to Submitting Grades
ILP FAQ
ILP Grading Process Video Tutorials

Course & User Management

Archive & Import Content
Archiving a Course [video ]
Archiving a Master Course
Exporting Course Content
Importing Archived or Exported Content [Video ]
Importing a Course Cartridge
Course Copy
Copying a Course
Recycling & Managing Course Content
Bulk Delete
Checking Your Course's Overall File Size
Reviewing Your Course's Content Collection

Managing Course Access
Make a Course Unavailable to Specific Students
Guest Access
Viewing Course Rosters
Managing Your Course List
Editing your My Courses List

End of Semester Process

End of Semester Process

Step 1 - Download Grade Center [VIDEO]
Step 2 - Make Unavailable [VIDEO]
Step 3 - Request Personal Master [FORM]
Step 4 - Archive Course [VIDEO]
Step 5 - Recycle Old Personal Master Video [VIDEO]
Step 6 - Import Archive in Personal Master [VIDEO]

Known Issues & Workarounds

Grade Center Issues
Scroll bar in Grade Center Missing
Other Technical Issues
Resolving Common Browser Issues
Google Chrome File Download Issues
Missing Column Settings or Unresponsive Buttons
Links to Websites Fail to Open
Embedded Videos Don't Display in Firefox
Google Chrome Blocks Content from Loading
Phishing Alert - False Emails from Blackboard

Training & Support

Spring 2019 Support Schedule

Spring 2019 Training Courses

Educational Technology

New Blackboard Tools

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