Online New You Can Use – June 2021

Blackboard Online Campus News You Can Use

Welcome to Online Learning News You Can Use, your brief monthly newsletter to help you promote student success through MATC’s online learning environment, Blackboard Learn. In this edition, we share news and resources to support your teaching practice.

Hot Topics

Making Sections Available 

Faculty are expected to make their sections in Blackboard available to students by their start dates. If you would like to release a section for student access earlier than its assigned start date, please see page 2 of these instructions.

Update Your Syllabi for Summer and Fall Term

All faculty must provide an up-to-date digital copy of a syllabus to students in each course section in Blackboard. Please make sure that you are using the Center for Teaching Excellence’s updated syllabi templates when preparing your syllabi for the upcoming summer and fall terms. The Center for Teaching Excellence updated these templates in May 2021 within Google Docs to ensure that you will always have the latest available version. You may download a template as a Word File or copy a template into Google Docs for customization. 

Best Practices for Re-Using Collaborate Ultra Recordings

If you have recorded live lectures in Collaborate Ultra that do not contain personally identifying student information and wish to preserve the recordings for future use, you may download them from your Blackboard sections and upload them to Knowmia. See these instructions to learn how this is done. In addition to preserving an accessible copy of the video, this allows faculty to access viewership analytics and use additional engagement tools to support learning. Once you have moved the recording to Knowmia, delete the original recording from Collaborate Ultra. Performing these steps will improve the availability and performance of these increasingly valuable online learning tools. Additional resources to help you use Collaborate Ultra are located below:

Blackboard Login Problems in Safari 14

Faculty and students who use Apple devices with Safari 14.1 may experience trouble logging into Blackboard due to changes in this browser’s cross-site tracking cookie settings. See our workaround guide for more information and proposed solutions. Blackboard Client Support has confirmed that this is a software defect impacting Safari users on Apple devices only and that it will be resolved in a future update.

Blackboard Faculty Training

Do you need to meet Level 2 of the 21st Century Classroom Self-Assessment? Blackboard training courses will be offered this summer (see list below); register in Self-Service. See the full schedule for additional sections.

Course Date & Time
ZERD-198-401 Intermediate Blackboard Sundays, June 27 to July 11 – Online Flexible-3 Weeks!
ZERD-197-401 Introduction to Blackboard Mondays and Wednesdays July 12 to July 21, 11:00 AM -1:00 PM
ZERD-199-400 Advanced Blackboard Sundays, July 25 to August 8  – Online Flexible-3 Weeks!
Student Online Blackboard Orientation Schedule

Students whose courses will be delivered in an online format this semester are advised to attend a Student Blackboard Orientation webinar through Collaborate Ultra. See the First-Time Guide to Joining a Collaborate Session and use the session links below to join a session on its appointed date and time. For additional dates and times, see the Student Blackboard Orientation Schedule. When joining a session, please enter your first and last name so that we can support you better.

  • Tuesday June 15th 9 AM – 10 AM – Join Here
  • Wednesday June 16th 1 PM – 2 PM –  Join Here

Educational Technology Resources

The following tools are available to support remote teaching and learning in Blackboard. If you have questions about using these technologies, please contact


Available through MATC’s Tutoring Services Department, NetTutor is an online, on-demand tutoring service that is available to all MATC students 24/7.  Faculty may add a direct link to NetTutor in a Blackboard section to support student learning of specific subject areas, including formatting documents in MLA and APA format. To learn more about this tool, see MATC’s Tutoring Services NetTutor page.


SmarterProctoring is MATC’s online test proctoring tool for securing Blackboard exams. Faculty can customize an automated proctoring session with options for recording the student, locking down the browser, and verifying student identity through photo-ID.To learn more about using SmarterProctoring to protect high-stakes Blackboard exams, see these resources:

Chromebook Resources

Faculty and students who are new to using Chromebooks may find these resources helpful.

Resources to Support Your Move to Online Instruction

Faculty Support 
Student Support


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