Online Learning News You Can Use – September 2021

Online Campus News You Can Use

Welcome to Online Learning News You Can Use, your brief monthly newsletter to help you promote student success through MATC’s online learning environment, Blackboard Learn. In this edition, we share news and resources to support your teaching practice.

Hot Topics

Yuja Media Platform Training and Support

The YuJa Video Platform integration is available in Blackboard. YuJa now supports automated closed-captions for faculty and students, as well as in-browser video editing, and embedded quizzing. Faculty training sessions will be offered online on the following dates and will be recorded:

See the Faculty First-Time Guide to YuJa and the YuJa Help Center to view helpful tutorials. For assistance with a technical problem, contact or call 1-888-257-2278

Stay Abreast of Important Resources and Support Messages – Read Blackboard’s Institution Page!

The first page that faculty see once logged into Blackboard is the Institution page. This page contains important announcements, links to our faculty support website, webinar offerings, and more to help you use Blackboard effectively.

Moving Content from a Master Shell to a Semester Shell

The preferred method of moving content from one course to another is by importing an archive file. The import process ensures a complete transfer of content to the new course and it processes faster than Course Copy. To review how this is done, see these resources:

Finding Emails Sent from Blackboard or Personal Email Addresses in Gmail

Emails originating from Blackboard’s communication tools will send messages to faculty and student MATC Gmail accounts. If you believe that you did not receive an email sent from the Blackboard system, see these troubleshooting steps. Sometimes Gmail sorts messages sent from Blackboard to spam. You may unmark emails as spam so that new messages sort to your inbox going forwards. Students should use their official MATC Gmail instead of a personal email address to communicate with faculty and departments. This will help ensure a prompt response; messages sent from personal email addresses may sort to spam based on individual MATC Gmail settings.  If you have further questions about your MATC Gmail, see the Gmail FAQ and contact the Help Desk at

Blackboard App – Clarification About Course Message Tool

When viewing a course through the Blackboard App, students will see the name of their instructor followed by an icon at the bottom of the screen. This is a tool that sends a course message to the instructor. Course messages are internal direct messages that can only be read when logged into Blackboard. When a student uses the course message tool, faculty will receive an automated email notification that a new course message is available. See this demonstration video to review how to access and view course messages. More information about faculty use of the Course Message tool is available here.

Blackboard Support

Faculty liaisons are your first point of contact for Blackboard  how-to questions and instructional support. See the Faculty Liaison Schedule for their availability to meet online for consultations. For high-level troubleshooting/errors, contact

Upcoming Training Courses and Webinars

Faculty are strongly encouraged to complete our Fall Term Blackboard Training Classes.  You may register in Self-Service

  • ZERD-198 Intermediate Blackboard | Thursdays October 14th – 28th, 5:00 -8:00 PM

In addition to our training courses, faculty are invited to attend a series of free Teaching with Blackboard from Basics to Advanced Webinars provided by the Blackboard company throughout fall term. Register through the provided link to learn how to design assessments, manage the grade center, improve student engagement, and more. 

Blackboard Digital Teaching Symposium

Faculty are invited to attend a free online event on Friday November 5th to learn about best practices and strategies for learning with educational technology. See the Digital Teaching Symposium website to register.

Student Online Blackboard Orientation Schedule

Students whose courses will be delivered in an online format this semester are advised to attend a Student Blackboard Orientation Webinar through Collaborate Ultra. Sessions will be offered throughout August and additional sessions will be planned for the future.

Educational Technology Resources

The following tools are available to support remote teaching and learning in Blackboard. If you have questions about using these technologies, please contact

Getting Started with SmarterProctoring

SmarterProctoring is MATC’s online test proctoring tool for securing Blackboard exams. Faculty can customize an automated proctoring session with options for recording the student, locking down the browser, and verifying student identity through photo-ID.To learn more about using SmarterProctoring to protect high-stakes Blackboard exams, see these resources:

Chromebook Resources

Faculty and students who are new to using Chromebooks may find these resources helpful.

Resources to Support Online Instruction

Faculty Support 

Student Support


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